Back 23 Apr 2025

Chinese online shopping sites to end refund-without-returns amid weak economy, sources say ​  

Summary: Chinese authorities have asked e-commerce platform operators to end the practice of requiring merchants to refund customers without requiring the return of goods. The goal is to alleviate financial pressure on merchants during economic slowdown. The policy change will take effect by July.

Link: https://www.straitstimes.com/business/companies-markets/chinese-online-shopping-sites-to-end-refund-without-returns-amid-weak-economy-sources-say