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07 Nov 2025
India’s ‘back offices’ are evolving into leadership hubs for global companies
Summary: Global capability centers (GCCs) in India are evolving from cost-cutting back offices to leadership hubs, driving innovation and intellectual property co-ownership. Many multinational firms are adopting dual leadership models, with GCC-based leaders co-owning strategy and product outcomes. This shift is reflected in the increasing demand for senior and strategic roles within GCCs, particularly in cities like Bengaluru and Hyderabad.